Best Price Ammo: Terms and Conditions

The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. The use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any payment to Best Price Ammo, LLC. indicates acceptance of these terms and conditions. These terms and conditions shall void any previous terms or conditions included with any order, whether or not a representative of Best Price Ammo, LLC, signed such terms or conditions. Best Price Ammo, LLC. reserves the right to make changes to this site and these terms and conditions at any time without any notice to our customers. Although Best Price Ammo, LLC. tries to ship any order that arrives the next business day, at times due to availability and the varying times UPS and FedEX gets to our shipping docks, we cannot guarantee next-day shipment.

RETURNS:

Unopened products may be returned within 15 calendar days of product delivery date. Prior to returning any item, you must contact Best Price Ammo, LLC for a Return Merchandise Authorization Number (RMA#), which will be posted in writing to your Order Status. We will notify you via e-mail of your refund once we have received and processed the item(s). You can expect a refund in the same form of payment originally used for purchase within 15 business days of your notification of our receiving of your shipment. If your return is not due to our error, we will deduct the shipping costs from your refund and a 15% restocking fee may apply. Specific policies for special categories of products are listed below.

Ammunition – Ammunition carries special product liability and must be considered used once sold. Unless Best Price Ammo, LLC. is at fault for shipping the wrong product, ammunition will not be accepted for return. In order for the return to be accepted, all ammunition must be is its original, undamaged packaging. Upon receipt of the package, Best Price Ammo, LLC., will inspect the products and determine if the package meets the requirements for a refund.

Optics (i.e. Scopes and Binoculars) – Optics which are opened will incur a 20% restocking fee. We must charge this because once opened the item is assumed used and cannot be sold as new due to health standards. We must sell the item as used at a significantly lower price then our retail price.

All other opened products may be returned or exchanged within 15 calendar days of product delivery date if returned in original condition, with all original contents and packaging material. These products will be subject to a 15% restocking fee at the discretion of Best Price Ammo, LLC. Items that are returned more than 15 days after delivery, are in unsellable condition, or are missing parts or original packing materials will not be accepted for refund or restocking. If the item purchased came with Free Shipping a return shipping charge will be assessed before crediting back the return.

All returns must accompany original packaging including UPC barcode symbols. If for any reason the packaging is missing the refund may be rejected at Best Price Ammo, LLC. discretion.

All returns must include a Return Merchandise Authorization Number (RMA#). The RMA# must be indicated on the outside of the box. The RMA# will be listed on your Order Status. If an item is sent without an RMA identification tag a 20% restocking fee will apply. To obtain an RMA# please e-mail all order information with the word RETURN in the subject line to: customerservice2@bestpriceammo.com

All Returns MUST be sent to (unless otherwise specified):
Best Price Ammo, LLC.
341 Cleveland Place Ste 107
Virginia Beach, VA 23462

MERCHANDISE DAMAGED IN SHIPPING:

On occasion, merchandise may be damaged in shipping. Please ensure that you thoroughly inspect your order upon receipt and notify Best Price Ammo, LLC and the carrier (UPS or FedEx) of the discrepancy. All orders are shipped insured and claims will be covered by the carrier.  It is highly encouraged that you elect signature required for delivery as an option.  This allows you to immediately inspect your package upon delivery and report any damage to the driver.  If you can not be present to accept a package with signature required for delivery, the carrier typically will make three attempts to deliver and issue a door tag.  After the third attempt, you can contact the carrier to schedule a pickup at the carrier's facility.  If a claim is necessary due to damage, FedEx or UPS may contact you directly for package inspection or a statement.  You may elect to receive a refund or replacement (if the merchandise is still available) once the claim is paid.  

WARRANTIES:

You have up to 15 calendar days from the receipt of your merchandise to inspect and request a return authorization as necessary. Most products carry a manufacturer’s warranty and warranty repair or replacement should be handled directly through the manufacturer.

RECEIPT SIGNATURE REQUIREMENTS:

During the ordering process we give you the choice to ship your package with or without a signature required. If you request signature required and are unable to coordinate with the carrier to receive the order, and the package is returned to Best Price Ammo, LLC, you will be charged for shipping both ways. If you wish for us to re-send the merchandise, you will incur a new shipping charge. It is highly encouraged that you elect signature required for delivery as an option.  This minimizes the opportunity for theft.  If you can not be present to accept a package with signature required for delivery, the carrier typically will make three attempts to deliver and issue a door tag.  After the third attempt, you can contact the carrier to schedule a pickup at the carrier's facility.  If a claim is necessary due to loss, FedEx or UPS may contact you directly for or a statement.  You may elect to receive a refund or replacement (if the merchandise is still available) once the claim is paid.  If you choose to have your packaged shipped without a signature required, you will be accepting full responsibility for your package once Fedex or UPS shows it as delivered.  While we may help you by filing a claim for your lost package, there is no guarantee that the carrier will cover the claim.  Until the claim is paid, you will not be shipped a replacement package.

ORDER CANCELLATION:

Best Price Ammo, LLC. reserves the right to cancel any order for any reason without notice to the customer. In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Best Price Ammo, LLC. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Best Price Ammo, LLC. shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Best Price Ammo, LLC. shall immediately issue a credit to your credit card account in the amount of the incorrect price.

Orders cannot be cancelled after they have been boxed and prepared with shipping labels. Although we will try our best, if the item has been boxed it becomes extremely difficult to sort through our large volume of shipments to find the correct box. If the order ships before we can process your cancellation, you will be charged any shipping and return shipping fees.

SHIPPING:

Shipping will be via the method requested by the customer as available on our website. Please note that all ammunition and hazardous materials must ship UPS or FedEx Ground. Previous day’s orders are uploaded by 9am EST on the following business day (i.e. an order placed a 10pm EST on the 22nd will be uploaded for processing at 9am EST on the 23rd). Any Internet order not received by 9am EST will be processed the next business day. All shipping and handling charges are non-refundable. You, the customer will receive notification of any orders that include a backordered item via the Order Status Board. Your order may be held in backorder status pending receipt of backordered items at the discretion of Best Price Ammo, LLC. unless otherwise notified. For products that may be discontinued by manufacturers, your order will ship without the product and shipping charge will be adjusted. We ship to all 50 states.

Any free shipping offer only applies to the 48 US Contiguous States. Saturday, Sunday and Holidays do not count when calculating order processing or shipping times.

All firearms MUST be shipped to a Federally Licensed Firearms dealer.

Make sure ammunition is lawful to be received in your locality prior to submitting orders.  Ammunition cannot be shipped to Hawaii; Alaska; Guam; Puerto Rico; US Virgin Islands; American Samoa; Cook County, Illinois (or any locality which requires an ammunition tax, dealer sales are accepted); Washington, DC (dealer sales are accepted); or internationally.  Ammunition shipments to Massachusetts, New York or California must be shipped to a licensed dealer or to persons specifically exempted by respective state laws.

We reserve the right to cancel any order that does not meet these standards. All ammunition must be shipped via ground.

While we make every attempt to comply with Federal, State and Local laws, you, the customer, are ultimately responsible for determining the local legalities of the product you are ordering, i.e. pepper spray, ammunition magazines, etc.

If the delivery address is changed once the package has left our office, and the package has not been delivered, the customer will be charged a redirection fee of $15.

All refused shipments will incur a 15% restocking fee plus the cost of shipping to and from.

SALES TAX:

We are required to charge sales tax on all orders as required by respective state laws.

Best Price Ammo, LLC. reserves the right to modify these terms and conditions at any time without notification.